21 Nov Trust Network Manager
GreatFind Recruitment is excited to present an exceptional opportunity for a Trust Network Manager to join a leading educational institution in Wootton, Bedfordshire. This role is essential in supporting a trust educational ICT system and requires a dynamic individual capable of managing a wide range of ICT system issues. The salary for this role is £38,000!
The Trust Network Manager will be instrumental in supporting, diagnosing, and resolving day-to-day ICT System issues, including server management, troubleshooting devices/printers, projectors/whiteboards, and managing user accounts. Working closely with the head of the service, this role involves overseeing technical escalations across all sites and managing the network with a focus on prioritising issues impacting teaching and learning.
- Maintain the school IT infrastructure, including network patching, resolving cabling issues, updating edge switch configurations, and server maintenance.
- Offer guidance on technical issues to all colleagues as needed.
- Monitor school network and firewall logs for potential issues and cybersecurity threats.
- Responsible for the cybersecurity of the school's infrastructure.
- Troubleshoot and resolve network, system, and software issues.
- Diagnose technical problems and communicate solutions effectively to staff and students.
- Provide second and third-line IT support to pupils and staff, and first-line support when necessary.
- Cover sites during staff absence due to sickness or holiday.
- Manage escalated tickets from the service desk and on-site engineers.
- Assist in network development alongside the Development Manager.
- Line manage the existing technician.
Essential Qualifications and Experience:
- Prior experience in managing educational ICT systems and dealing with technical issues.
- Strong communication skills, capable of explaining technical details to non-technical users.
- Proven problem-solving abilities and a proactive approach to support services.
- Experience in team management and collaboration with various stakeholders.
GreatFind Recruitment is a specialist in IT recruitment, committed to providing a personalised and consultative service. To find out more about this exciting opportunity, please contact us for further details.