Senior IT Technician

Senior IT Technician

GreatFind Jobs
Published: June 23, 2022
Location
West London,
Job Type
Salary
Competitive Day Rate

Description

We are looking for a Senior IT Technician Contractor to join a prestigious school based in the West London area. You must be highly technical and have experience working in school environments for this position. This is a three-month contract with competitive day rates and the opportunity to move to permanent when completed. 

Role Overview 

In this position, you will be providing 1st, 2nd and 3rd line support to students, teachers and all school staff across the premises. In addition, you will be in charge of the efficient running of the IT Helpdesk. 

Responsibilities: 

  • Day-to-day use of a helpdesk system, including assessing issues and prioritising requests in order of importance.
  • Management of all IT equipment.
  • User accounts creation, password changes and deleting users.
  • Blocking and unblocking websites as needed.
  • Creating reports on internet usage when requested.
  • Carry out routine maintenance on workstations and laptops, fault finding and resolution.
  • Unpack & install ICT equipment such as new computers & peripherals & add to inventory.
  • Ensure that support logs for faults, damage and repair for all ICT systems are logged regularly. 
  • Maintain, diagnose and resolve issues in the schools' iMac suites.
  • When necessary, assist with laptop hardware and software problems
  • Resolving software or device issues when they arise.
  • Configure and deploy networking switches around the school and replace them when needed. 
  • Create and maintain servers in a virtual environment using servers 2012, 2016 and 2019.

Requirements/Experience:

  • Experience working within a similar role in a school environment
  • Senior IT support experience.
  • Relevant qualification. 
  • Excellent communication skills.
  • Strong listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

Person Specification: 

  • Hard-working 
  • Flexible 
  • Confident 
  • Passion for IT 
  • Logical thinker
  • The ability to work well in a team

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.

Apply
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