IT Support Technician

IT Support Technician

GreatFind Jobs
Published: March 14, 2023
North East, Hampshire
Job Type
Up to £33,000


Are you passionate about IT Support and want to be part of a fast-growing technology business with endless opportunities? We are searching for an IT Technician to take the following steps in their career by working with a leading UK education service provider within a full-time independent school environment position. This role is based in Hampshire and has an excellent salary of up to £33,000 plus amazing benefits!

Role Overview 

As part of the onsite IT team, you will have the responsibility of maintaining the school's IT systems, which encompass servers, network and Wi-Fi, end-user devices, and cloud-hosted systems. You will work closely with the IT Manager and other relevant staff at the school, and play a crucial role in ensuring the smooth functioning of the IT infrastructure.


  • Providing IT support to students, teachers and support staff via the help desk ticket system.

  • Troubleshoot technical issues, implement effective fixes, and maintain the school's IT network.

  • Upgrading existing applications and installing new software.

  • Developing, installing, configuring, securing, and administering users and devices.

  • Management and maintenance of hardware peripherals.

  • Carrying out testing and troubleshooting on IT devices across the school.

  • Checking for viruses, malfunctions, and errors in IT systems and networks.

  • When necessary, escalate technical problems to third parties so that permanent and quick solutions can be found.

  • Responding to tickets and technical queries in a timely manner.


  • Minimum of 3 years of experience working in an IT support role, preferably within a school environment.

  • Relevant qualification within IT - Highly desirable.

  • A strong understanding of Windows Server administration (Azure, 365, Windows Server).

  • Proficiency in providing support for Microsoft Office applications, Office 365, as well as operating systems such as Win7, Win10, and Server is required.

  • Impeccable written and verbal communication skills.

Person Specification: 

  • Self-motivated.

  • Good problem-solving skills.

  • Strong interpersonal communication skills.

  • Friendly manner.

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.

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