IT Support Engineer

IT Support Engineer

GreatFind Jobs
Published: December 19, 2022
Central London,
Job Type
Up to £42,000


We are searching for a skilled IT Support Engineer to join an independent schools group in Central London. The successful candidate will play a pivotal role in delivering the school's IT systems and implementing it’s IT strategies and visions. The salary for this role is up to £42,000, depending on your experience and skill set. 

Benefits include career progression opportunities, a great pension scheme, Flexible work during school holidays, free lunches and more!

Role Overview

In your role as the school's new IT Support Engineer, you will be responsible for providing hands-on support for all school users and students with their IT needs and coordinating priorities, escalations, and projects with MSP and other IT vendors. 


  • Support and guidance on all school IT systems, networks, and communications infrastructure on a daily basis, including first, second, and third-line support. 
  • Managing and maintaining the IT infrastructure consisting of Windows servers, virtual servers, storage devices, network switches and routers, WiFi network, firewall devices, Active Directory domain and other systems.
  • Deploying & managing end-user hardware: provisioning, updates, security, connectivity, and configuration (Windows 10/Mac/iOS/Android/ChromeOS).
  • The responsibility of managing and maintaining the IT infrastructure consisting of a mix of Windows/Apple PCs, iPads, Cloud and On-Prem systems and storage devices, Cisco network switches, Wi-Fi Access Points, Desk Phones and CCTV.
  • Managing and implementing IT Infrastructure, systems and processes such as provisioning and migrating servers, OS upgrades, and database implementation.
  • Establishing, maintaining, and updating IT security and compliance policies.
  • Providing end-user support and training regarding IT software, systems, and processes to users in person and remotely. Ensure our end-users are kept up to date as and when issues arise.


  • Experience working in an IT Support role within a school or educational organisation. 
  • Experience in managing Microsoft Exchange Server, Microsoft Azure, Active Directory and networking knowledge of switches, routes, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN, SSL & IPSec.
  • Impeccable written and verbal communication skills. 
  • Strong experience providing support for End User Devices (Windows laptop/desktop, Apple, Tablets).
  • Knowledge of AV devices within schools - Projectors, interactive displays, etc…
  • Windows server infrastructure and network services knowledge.

Person Specification:

  • Self-motivated
  • Organisational skills
  • Proactive attitude
  • Strong communication skills
  • Passion for all things IT

Want to know more?

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.

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