IT Field Support Engineer

IT Field Support Engineer

GreatFind Jobs
Published: July 31, 2023
North West London,
Job Type
Up to £35,000


We have a fantastic opportunity to join a managed service provider in the education technology sector as their new IT Field Support Engineer. Our client is looking for an individual with IT experience working in a school setting. This is a hybrid field-based role supporting primary schools around the Harrow/Enfield, and central London area. A car and a full clean driving licence are required for this position. This role has an attractive salary of up to £35,000. Apply Today! 

Benefits include a Pension Scheme +  company laptop, and phone!

Role Overview

As the IT Field Support Engineer, your responsibility provide on-site, telephone and email support regarding end-user support, deployments, networking, ongoing general IT maintenance and support tasks to primary schools. As this is a hybrid role you will be required to work 3.5 days on-site and 1.5 days working from home.


  • Providing schools with technical solutions to hardware and software issues. 
  • Detect, diagnose and resolve most PC, printer and peripheral device faults.
  • Assist in routine safety checks, including electrical tests and maintaining appropriate records.
  • The maintenance of in-office hardware and software. 
  • The installation and maintenance of the schools’ hardware and software. 
  • Ensuring that the IT support database is kept accurate and up to date with all support provided. 
  • Providing exceptional and efficient remote support via telephone/zoom/teams. 

Essential Qualifications and Experience:

  • Experience working in a similar role in a school or MSP environment. 
  • Relevant qualifications. (Microsoft) 
  • Own a car and a clean driving licence. 
  • Enhanced DBS will be required for the successful candidate. 
  • Strong knowledge and proven track record of using school IT systems. 
  • Highly organised and self-motivated. 
  • Strong working knowledge of Microsoft Server, Active Directory, VLANS, Windows 10/11 and virtualisation software. 
  • Good knowledge of Microsoft Azure.
  • Excellent written and verbal communication skills 

Person Specification:

  • Passion for IT.
  • Analytical. 
  • Confident. 
  • Can work independently and as part of a team. 

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.

Drop files here browse files ...

By submitting this form, we will process your data accordingly. For more information, please see our privacy notice.


Related Jobs

No Comments

Sorry, the comment form is closed at this time.

Are you sure you want to delete this file?