Infrastructure Support Engineer

Join a friendly IT team with a leading independent school in the heart of central London as their new Infrastructure Support Engineer! Our client is offering a salary of £42,000, including free lunches! 

Role Overview

Your responsibilities will include supporting the school's IT and infrastructure, including systems and software, and maintaining networks.

Responsibilities:

• Providing daily support to the students, teachers and school support staff across the site. 
• Working alongside the Network manager to resolve infrastructure issues and manage IT projects. 
• Deployment of end-user hardware and software across the school, including desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals
• Management and support of the school's core infrastructure, data and services within the defined SLA’s. 
• Assist with all escalated IT issues in collaboration with the network manager. 

Essential Qualifications and Experience:

• Experience working within a similar role - must be education environment based. 
• Extensive experience in supporting an IT infrastructure with particular emphasis on end-user devices, support within an educational environment and knowledge of Citrix.
• Communication skills across various audiences, including SLTs, teachers, support staff, and students.
• Excellent knowledge of Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. 
• Excellent verbal and written communication skills.

Person Specification:

• Passion for IT. 
• Problem solver 
• Analytical
• Management skills.

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.