ICT Technician

ICT Technician

GreatFind Jobs
Published: September 20, 2022
Location
Richmond,
Job Type
Salary
£24,000

Description

We are searching for an experienced and highly technical ICT Technician to join a leading school based in Richmond. This role offers an excellent salary of up to £24,000, including benefits such as free lunches, a pension scheme and flexible working during school holidays. 

Role Overview

As the school's ICT Technician, you will provide first and second-line technical support to all users by resolving or escalating technical calls and help ensure the school's IT infrastructure can cope with all staff and student needs. 

Responsibilities:

  • Providing first and second-line support to all students, teachers and support staff. 
  • Ensure that operating systems, application software, and system management tools are correctly installed, configured, tested, and maintained.
  • Keep backup, redundancy, and security solutions up-to-date.
  • Help reduce unnecessary contact with IT support by providing self-help and user guides.
  • The management and monitoring of all installed infrastructure and systems.
  • Ensure all staff are trained on the use of hardware and software within the school at the appropriate time and level. 

Essential Qualifications and Experience:

  • Experience working within a similar IT role. (Preferably in a school environment) 
  • Knowledge & experience in Microsoft Office, Desktop Operating Systems, & Troubleshooting. 
  • Someone who is committed to providing high-quality customer service & is willing to go the extra mile.
  • Excellent written and verbal communication skills. 

Person Specification:

  • Passion for all things IT. 
  • Multitasker. 
  • Team Player. 
  • Leadership Skills. 
  • Confident. 
  • Efficient. 

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.

Apply
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