IT Manager

We are delighted to advertise that we are recruiting an IT Manager to work with one of London's leading independent schools based in central London! The salary for this role is up to £50,000 plus some fantastic benefits!

Benefits

• A comprehensive schedule of continuing professional development and INSET training, both internal and external, is provided for all staff.  
• A three-course lunch is available free of charge to all employees, and an interest-free loan for a travel season ticket is offered to all staff on application to the Bursar.
• Daughters of staff are offered a 50% reduction in school fees.

Role Overview

You will support, monitor, maintain, and manage various technical systems associated with the school’s IT infrastructure. Working with a small team, the successful candidate will also be expected to assist with some 1st-line support as and when required.

Responsibilities:

• Working closely with the Director of IS to ensure IT systems and service delivery remains up-to-date and effective in supporting all aspects of school life, especially teaching and learning.
• Management of the day-to-day operations of the IT Service Desk and ensuring that all requests for IT support are allocated and addressed by following Service Desk procedures and priorities.
• Proactively monitoring and maintaining all key systems, including switches, cloud services, virtual and physical server environments, and backups.
• Creation and maintenance of documentation for all IT systems.
• Regular reporting to the Director of IS on systems performance, department activities and staffing and Service Desk trends.
• Second / Third line support, assurance and mentoring of other team members.
• Enforcing and monitoring adherence to school policies on data protection, IT resource management and internet acceptable use.
• Facilitating staff training in the use of general-purpose and office-related applications.
• Ensure availability and facilitate the school’s uses and requirements for IT resources.
• Stay informed about new and future IT developments.

Essential Qualifications and Experience:

• Have at least two years of experience managing IT in a school environment.
• Excellent knowledge of Microsoft Cloud technologies, Microsoft 365, Azure,  InTune, Microsoft Server, Active Directory, Virtualisation technologies, VMWare, and Windows systems.
• The ability to manage internet security, profiles, and access plans.

Person Specification:

• Excellent communication skills, both written and verbal.
• Exceptional ability to problem-solve and troubleshoot issues.
• Comfortable leading and working as part of a team.
• Work well under pressure.

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.