Internal Account Manager – (Hybrid)

Have you got strong experience selling IT resources to the education sector? If so, this is the role for you! Our client, a well-known edtech company, based in Oxfordshire, is looking for an Internal Account Manager to join their expanding sales team. This is a Hybrid role where you will be required to work three days in the office and two remotely.  You don't want to miss this opportunity with a salary of up to £32,000 plus uncapped OTE. Apply today!

Benefits include hybrid working, 25 days holiday plus bank holiday, pension & sick pay scheme and more! 

Role Overview

As our client's new internal  Account Manager will be tasked with proactively identifying and capitalising on new business prospects while effectively managing both existing and potential key accounts. Collaborating closely with a Business Development Manager, your core responsibilities will revolve around strengthening relationships with your customer base, prospective clients, and internal teams.

Responsibilities:

• Proactively engage in outbound telephone activities to acquire new business and manage existing relationships, offering a comprehensive range of hardware, software, services, and solutions.
• Deliver efficient and professional account management and customer service to a diverse portfolio of customers across multiple vertical markets.
• Handle customer service incidents promptly, adhering to agreed service level agreement (SLA) timelines, and escalating issues when necessary.
• Develop and maintain a pipeline of significant ongoing opportunities, providing accurate revenue and margin forecasts on a weekly basis to Sales Management.
• Support junior Sales team members by addressing queries and assisting in issue resolution.
• Adhere to established processes and procedures at all times.
• Ensure compliance with defined security policies regarding internal system access.
• Occasionally visit customer sites for client meetings and attend external shows and exhibitions to generate leads and foster relationships.
• Undertake additional outbound telemarketing activities as needed, irrespective of vertical market or product type.
• Assist the Sales Manager by fulfilling reasonable requests for additional duties when required.
• Offer recommendations to customers regarding optimal solutions.

Essential Qualifications and Experience:

• Experience working in a similar sales-based role in the education sector.
• Knowledge of the education technology industry. 
• Proven track record of hitting and exceeding sales targets.
• Excellent written and verbal communication skills.
• Strong presentation skills.
• A solid understanding and competency with sales tracking tools. 
• Strong background in handling key accounts. 

Person Specification:

• Highly motivated and organised. 
• Confident. 
• Highly ambitious. 
• Multitasker

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.