ICT Technician

Are you a highly motivated and enthusiastic individual looking for a new technical opportunity? If so, join this leading independent school based in South West London as their new ICT Technician! With an attractive salary of up to £28,000 plus staff health benefits.

Role Overview

Your duties will include administration and maintenance of the school's IT systems, mostly through the provision of user support. Specifically, you must resolve tickets appropriately and communicate progress to service users within the department's Service Level Agreements.

Responsibilities:

• Providing IT support to the students, teachers and support staff across the school.

• Installation and configuration of software and hardware across the site.

• Keep software subscriptions renewed when needed.

• Assist the IT team with larger IT projects.

• Carry out routine maintenance work to IT facilities across the premises.

• Ensuring all school devices are updated and working efficiently.

• Collaborate with the IT team to source new equipment for the school.

• Relay technical improvement ideas to senior members of the team.

Essential Qualifications and Experience:

• Experience working in a similar IT position within a school environment.

• Relevant technical qualification.

• Excellent customer service skills.

• Extensive knowledge of Microsoft Products - Office365, Windows 10/11, MIS or large database systems, SchoolBase, Razor’s Edge, Chris21, Sage, Webservers, Active Directory, Group Policy, DNS.

Person Specification:

• Highly motivated.

• Problem Solver.

• Can work well independently and as part of a team.

• Confident.

• Passion for IT.

• Enthusiastic.

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.