IT Technician

IT Technician

GreatFind Jobs
Published: April 25, 2022
Location
Harrow / Watford,
Job Type
Salary
£26,000 - £35,000

Description

Excellent opportunity to join an independent school as their new IT Technician based in Harrow / Watford. This role is perfect for someone who has a background in supplying IT support within an education environment.  The salary for the successful candidate will be between £26,000 and £35,000, depending on experience. 

Role Overview 

Providing first and second line IT support over the phone, online tickets, and in-person to the school's end-users and assisting with the school's software and hardware systems' installation, configuration, and support will be the role's primary responsibilities.

Responsibilities: 

  • Support all school staff and students with first and second-line support via the ticketing system and email/telephone enquiries. 
  • Escalate problems when necessary. 
  • Maintenance and support of the school's network and computer equipment daily. 
  • Keeping all IT documentation up to date. 
  • Maintaining the school's databases is operating at the highest standard. 
  • Provide installation, configuration, and support for networked PCs, laptops, and peripheral devices.
  • Routinely check and test IT systems to ensure they are working correctly. 
  • Put forward ideas to improve the functionality of the school's IT systems. 
  •  Ensure that end-user hardware and software solutions are configured, installed, and tested.
  • Technical support and set up of event equipment such as projectors, Interactive boards, lights and sound systems - working alongside the AV technician. 

Requirements/Experience:

  • A minimum of two years of experience working with IT systems on a similar technical and operational background
  • Excellent written and verbal 
  • Experience in support and maintenance of Windows Server, including AD, GPO, DNS, DHCP
  • Strong network understanding 
  • Experience working within a similar role. 
  • Working knowledge of IT Service desk systems and the handling of incidents
  • Experience supporting and maintaining Windows 10 OS, Office 365 and using Audio-Visual equipment.

Person Specification: 

  • Passion for all things IT 
  • Confident
  • Strong initiative 
  • Excellent attention to detail
  • Flexibility 
  • Willing to adapt and learn new skills

Want to know more? 

As a specialist IT recruitment agency at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service, and we would be more than happy to chat with you about this role in more detail.

Apply
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